Leanne, a small business advocate, listening with guest on Fortitude At Work podcast

Episode 2 Anger

Ever been faced with an angry customer? Perhaps you’ve been drawn into an argument without realising it? This episode discusses the emotion of anger – we look at why it happens, what you can do to diffuse it and why self-care is so important when faced with angry people. Learn some great tips on coping and managing tough situations.

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